Case Management

Our case management team works hard to supply information and make appropriate referrals, to budget counsel and to advocate for our clients.

Our case management team also works hard to possess a very thorough knowledge of what emergency services and funds are available throughout our community. Our goal is to create a network of emergency assistance and referral. AND “If we can’t help, we should know (or be able to find out) what organizations can assist.”

Our case managers attempt to help all clients determine the basic cause of their emergency so that appropriate changes made in the household, as well as assistance from our office, will work together in order to avoid a reoccurrence of the crisis in the future (i.e. opportunities versus “band-aids”, long term solutions versus short term fixes).